1 previous review
March 6, 2010
Anita and her staff are truly amazing. They have assisted our military families in so many ways. I do not know what we would do on the base without them and all of their wonderful donors. text
Armed Services YMCA of the USA Twenynine Palms
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May 24, 2011
The 29 Palms ASYMCA is amazing. Anita and her staff are not only the warmest and most helpful people that you could meet, but they go out of their way to assist the families on the base.
The programs they offer are outstanding - from free bread and produce each week to their family assistance program. We are so fortunate to have such an amazing organization at our fingertips.
The Great!
I've personally experienced the results of this organization in...
within all of their programs.
Ways to make it better...
If I had to make changes to this organization, I would...
None
March 6, 2010
Anita and her staff are truly amazing. They have assisted our military families in so many ways. I do not know what we would do on the base without them and all of their wonderful donors.
More feedback...
The kinds of staff and volunteers that I met were...
Friendly, polite, professional, and always eager to help.
If this organization had 10 million bucks, it could...
Do even more amazing things - that they already do.
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
May 16, 2010
Disorganized! This ASYMCA maybe could have helped my family when we needed it, except the Director was so disorganized and rude to us that we did not use them. She kept pushing their events on us in a time we did not need them. (HELLO-my mother died! I dont care!) She has chastised one of her employees in front of me and my husbands-which was inappropriate. The thrift store is dirty and smells like dead animals sometimes. Not planning on going back if we're ever stationed there agin. Will use the Red Cross there instead.
The Great!
I've personally experienced the results of this organization in...
2008 before we PCS'd to Lejeune
Ways to make it better...
If I had to make changes to this organization, I would...
More Professionalism from the staff, especially the director!
More feedback...
The kinds of staff and volunteers that I met were...
Jessica Stewart and a woman named Gail were extremely nice to me and my husband.
Ways to make it better...
the staff was more professional and listening to me instead of pushing their agenda. Also, save correcting employees until no customers are there.
In my opinion, the biggest challenges facing this organization are...
the terrible management by Anita Fultz.
How frequently have you been involved with the organization?
One time
When was your last experience with this nonprofit?
2008
March 31, 2010
I go to the Thrift Store at least once a week to see what they have for my famly. My kids enjoy the playground and I get to enjoy adult conversations. The staff is friendly and helpful. They finally got a male working which is great. He helped us when we bought a heavy item from them. Sometimes you will see the office staff there and they are always saying hi and are helpful also. The Thrift Store staff is great and always willing to help you find what you are looking for. 100% of the profits from the Thrift store also go back into their programs which is a win-win situation.
More feedback...
If this organization had 10 million bucks, it could...
expand the Thrift Store and Admin Building. This would allow more customers to be served and more merchandise for the Thrift Store. The admin could offer more programs and have more classrooms available.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
March 29, 2010
I volunteer my time helping with construction and installing what they need for their offices and programs. I see how they help families with their needs. I send my Marines over there for free bread friday and groceries, free uniform items from the Thrift Store, and if they have children I tell them about their programs and how they can help.
More feedback...
The kinds of staff and volunteers that I met were...
wonderful and helpful. They take their time to let you know what is going on in the community and how you can help.
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
March 29, 2010
I volunteer here and have used their services. Their parent/child classes are wonderful. Melissa and Lisa really know how to get your child to learn and help you achieve the tools yoursself to do it at home. Deborah and Jessie are great with my older child as she has gone through the Op Hero and KCC club. She learned how to give back to the community which is great to teach at a young age. The Thrift Store is a great place to find bargains and the staff there is always willing to help you find something and take it to your car. The office staff in the Admin building always is helpful and seem to know when my hands are full and open the door for me. They talk to my little one even when she goes into an office she isn't suppose to.
The Great!
I've personally experienced the results of this organization in...
My children becoming better educated, giving back and volunteering, and saving money.
Ways to make it better...
If I had to make changes to this organization, I would...
More feedback...
What I've enjoyed the most about my experience with this nonprofit is...
all the staff is helpful and if they see you having a problem they immediately help you with it. Even if it is opening the door when your hands are full.
If this organization had 10 million bucks, it could...
help the military families by offering more classes, having more rooms in a larger building, and expanding the Thrift Store.
Ways to make it better...
They had more classes offered in the afternoon.
In my opinion, the biggest challenges facing this organization are...
The limited funds and staff. The office is small and packed. There is offices hiding everywhere to accomidate all the things that they do.
One thing I'd also say is that...
anyone that is new to the area should come see what they have to offer. Even is you don't have children they can offer things that you would not find at other bases.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
March 25, 2010
I am a Family Readiness Officer aboard 29 Palms and I had heard about the support that ASYMCA provides to our families. I had a family member who was pregnant and had a somewhat challenging birth. The hospital aboard 29 Palms does not have a NICU, so when new borns need to be transferred to the NICU, they have to be life flighted out to Desert Regional in Palm Springs. Palm Springs is about an 1 1/2 from here. So, my family member's baby did end up being transferred to Desert Regional in Palm Springs. The situation was heart breaking, due to the fact that mom had to stay here in the 29 Palms hospital, while her baby was in Palm Springs. The father would stay in Palm Springs to be close to the baby, and the mom did eventually get released from the hospital to stay with the baby in Palm Springs. Now, that both the Mom and Dad were able to visit their newborn in Palm Springs, they of course needed a place to stay. This family is a young family, he was a junior Marine, with their first child. An overnight stay that lasted for almost a week at the Hanson House in Palm Springs was well over $100, close to $200. This was an unexpected expense the family was facing, amongst having their newborn baby be transferred to a hospital that was an 1 1/2 drive from their home. So, I as the Family Readiness Officer (FRO) of their unit approached the ASYMCA and inquired about what type of support they could provide this family. The ASYMCA was able to cover the cost of the stay at the Hanson House, which ended up being a huge relief to the family! Again, a young family facing these types of challenges can be very stressful. However, the assistance and the support of the ASYMCA, was greatly appreciated by the family, as well as the unit. So, on behalf of this family and 3/11, we appreciate the support the ASYMCA provided.
More feedback...
What I've enjoyed the most about my experience with this nonprofit is...
the ease of use. Getting the support that I needed for this family was very easy, the papwerwork was simple and painless.
How frequently have you been involved with the organization?
About every six months
When was your last experience with this nonprofit?
2010
March 23, 2010
I use this non-profit all the time and they are great. The staff is very nice and Jessica is always happy when I walk through the door with my child for classes. She talks to him everytime no matter what she is doing. Melissa is great with my son and I appreciate the class so much. I get to talk to other parents as well as he gets to play with other kids and learn. Melissa is great and if she doesn't know an answer she will find out. Anita and Dawn will help give you information about things that they have as well as other services that are available outside of the ASYMCA. The Thrift Store staff is so friendly and great. The help me find things and also just talk to me which helps now that my husband is deployed. This is a great place for support.
The Great!
I've personally experienced the results of this organization in...
my day to day seeing how much my son loves going to Meliss'a class and learning. He is also getting along with other children and I receive the support I need with my husband being deployed.
More feedback...
The kinds of staff and volunteers that I met were...
The staff is wonderful. From Jessica at the front, Melissa as a teacher, the Thrift Store is so helpful and Anita is always helpful.
If this organization had 10 million bucks, it could...
Help so many more people and be able to reach and advertise more. They could do more events and hire more people to help the office staff.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
March 22, 2010
They are always helping the Marines and their families in this community. The staff are nice and cordial as well.
More feedback...
The kinds of staff and volunteers that I met were...
very nice.
How frequently have you been involved with the organization?
About every six months
When was your last experience with this nonprofit?
2010
March 19, 2010
The ASYMCA aboard Twentynine Plams Marine Corps Base exceeds all my expectations. I come in to volunteer once a week for their Free Bread Friday program. This is a program where a local bakery donates bread, bagels, and pastries to the active duty military families. We also recieve groceries that are all free to the families to come pick up every Friday from 8:30-4pm. I also volunteer for special events like the Heart to Heart Lunchon, Spegetti dinner, Soap Box Derby, and Holiday Toy Give a way. This facility is so helpful to all the families aboard this base.
The Great!
I've personally experienced the results of this organization in...
Special Events and Free Bread Friday program.
Ways to make it better...
If I had to make changes to this organization, I would...
have a bigger facility, both for the kids programs and the Thrift Shop. There is not enough room to hold the amount of people we serve.
More feedback...
What I've enjoyed the most about my experience with this nonprofit is...
the dedication they have to the military families is wonderful.
The kinds of staff and volunteers that I met were...
all wonderful and caring people who are dedicated to helping military families.
If this organization had 10 million bucks, it could...
provide more services for the active duty families, buy a bus for transportation, open more programs for the children and provide more servies to the deployed military.
Ways to make it better...
we had more donations of toys to give to the military families. WE had a hard time filling bags for the children because of lack of donations of certain age groups.
In my opinion, the biggest challenges facing this organization are...
the lack of money to provide services to the active duty families
One thing I'd also say is that...
this is the best organization I have ever volunteered for. They services they provide are wonderful.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
March 19, 2010
My experience with the ASYMCA aboard the MCAGCC was a volunteer opportunity for a special event that they were having. They provided an opportunity to help unfurl the American Flag on the stadium floor of the Indian Wells Tennis Garden. After presenting the American Flag volunteers like myself were able to get a suite and watch the tennis match between four world champions. The ASYMCA really takes care of their volunteers by providing them with a thank you letter and/or certificate for every volunteer that helps with their events. I really appreciate all that they do for the active duty and their families.
The Great!
I've personally experienced the results of this organization in...
the special events that I have participated in.
More feedback...
What I've enjoyed the most about my experience with this nonprofit is...
their dedication to helping the active duty and their families aboard MCAGCC.
The kinds of staff and volunteers that I met were...
very helpful and knowledgeable.
If this organization had 10 million bucks, it could...
provide more special events, family programs, and family assistance to active duty and their families aboard MCAGCC.
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
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